Order Details
- Order summary page includes standard order details: Bill to, ship to, order contents, payment status, shipping status, balance due, etc.
- With a single click from the order summary you can ban an IP address from your store for fraud.
- The payments page allows you to capture payments, void payments, add new payments, mark as payment received, edit, and delete payments. Changes to the payments are permanently recorded in the order notes so there is a full history of transactions.
- The shipments page allows total control of all order shipments. We've had the best shipment handling system on the market since AbleCommerce 5.5, and 7.0 is even better.
- Tracking numbers can be included with shipments on shipping page. If you enter a number of items to ship less than the number purchased, the unshipped items are automatically moved to a new shipment for later processing.
- From the shipping page, merchant may edit a shipping address, change the number of products ordered, price and change the customer delivery shipping notes.
- From the shipments page on orders with more than 1 product, you can split a shipment into multiple shipments, move n items from one shipment to another, merge shipments back together, and move n items to a new shipment. This gives total control over back order and staggered shipping situations.
- Changes in the shipment history are permanently recorded in the order notes. e.g. The order has been partially shipped, 2 items remain unshipped.
- From the shipments page, merchants may access formatted packing list for each shipment
- Order history, and notes gives a complete background into what has happened with the order. No more guessing what has happened with an order. You may also add custom order notes that may be viewable to the customer or marked as private just for your records.
- Digital goods, and subscription pages allow you to manage, and fulfill these types of products.
- Edit addresses brings up the shipping address for each of an orders shipments for quick editing.
- Edit order items allows you to edit the current items in an order, add new products to the order, and add other items such as discounts, shipping charges, etc.
- The customer profile page allows you to edit the billing address, change the current password, change their currently assigned groups, shows the items currently in their basket, shows their complete order history, and recently viewed pages.
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