Custom Order Statuses
Custom order statuses remain another unique AbleCommerce feature that offers the ability to define order statuses to match your company’s business logic. Order statuses can be defined to return stock to inventory, remove stock from inventory, and specify to include the order in sales reports and specify if it's a cancelled order. Order status can be set to send an email. e.g. Your company requires that all orders be verified by phone, so you would have status called 'Pending phone confirmation' that sends an email when a new order is received to sales. Upon phone verification, the sales representative may move the order status to 'Ready for fulfillment' which sends an email to your fulfillment department. - Order statuses can be manually updated from the order manager, and from the order details page.
- Order statuses can be updated automatically based on a triggered event. (see below)
- Available order status triggers include: Order Placed, Payment Authorized, Payment Authorization Failed , Payment Captured Partial, Payment Captured, Payment Capture Failed, Order Paid, Order Paid Partial, Order Paid Credit Balance, Order Shipped, Order Shipped Partial, Shipment Shipped, Order Note Added By Merchant, Order Note Added By Customer, Order Status Updated, Order Cancelled, Gift Certificate Validated, and Order Paid No Shipments
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